What's included
- AMC (annual maintenance contract): scheduled preventive visits, health checks, corrective repairs, parts coordination, visit reports
- FMS (facility management services): resident or shift engineers keep logs and handle first response
- Service calendar, visit reports and asset history in your workspace
- Spares planning for critical components
Preventive visit
- Inspect
- Test
- Clean and tidy
- Find issues
- Fix or plan fix
- Report
Who it's for
- Companies wanting planned maintenance instead of emergencies
- Large sites needing an engineer on site
- Businesses with mixed hardware from several makers
What you get
- Preventive visits and health checks
- Corrective repairs with parts coordination
- Asset register and visit reports
- Resident or shift engineers under FMS
Questions
What does an AMC cover?
The equipment listed in the contract, the visits per year, and repairs; parts are included or charged as agreed.
Can an engineer be based at our site?
Yes, under FMS, for business hours or in shifts.
Is an AMC worth it for a few servers?
Often yes: one avoided outage usually costs more than a year's AMC.